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Home >> Industry Domains >>NVOCC/VOCC/3PL Back Office Services
Logistics Back Office

Infinity provide wide range of customer service and transaction processing services to the logistics industry. Infinity acts like an extended arm of your transportation department to provide turnkey back-office processing services for your transportation needs. Our services includes, but not limited to, Bills of Lading preparation, Airway bills preparation, Arrival notices, Sailing schedules, Preparing and auditing customer invoices, Auditing vendor bills and carrier contracts.

Our Services

Complete Back Office Support for VOCCs, NVOCCs, 3PLs and Freight Forwarders

Vendor Management and 24 hours Customer Care support

Bill of Lading Preparation

Invoice Processing and Handling Services

Track and Trace Support

Documentation Support (Import & Export)

Handling Quotations, Price – Lists Filing etc.

Audit, Rate Check, Invoice Check, Address Check etc.

Inventory Management

Verification of Surcharges, Port Charges, Contingency Charges, etc.

Inland Logistics Management (Shipper to Port and Port to Consignee)

Inland Vendor Invoice Auditing

Liaison between third parties to move the shipments

4PLs and 3PLs VOCCs/NVOCCs
Rates Maintenance Tariff Maintenance and Filling
Freight Audit Freight Audit
Scheduling and Publishing E-Commerce desk
Pricing and Invoicing Track and Trace Support
Track and Trace Support Scheduling and Publishing
Freight Quotes Arrival Notification
Arrival Notification Import Documentation
Management Reports Detention/Demurrage
  Management Reports

Communication Documentation Amendment Finance Inland Logistics
Vendor Management Preparation/Data Entry of Invoices Audit, Rate Check Receives verified Invoices from Amendment Team Arranging transportation from Shipper to Port and Port to Consignee
Arrangement of Cargo Insurance with Underwriter (when required) Checking of Customer & Broker Info Invoice Check Send the Final Invoices to Brokers/Front office Inland vendor’s invoice Auditing and Authorizing pay
Track and Trace Support Broker Commission Calculation Address Check Invoice Audit Liaising between third parties to move the shipments
Customer Services and Arrival Notifications BOL Preparation and checking freight rate and classification Surcharge Verification Invoice Processing Vendor Invoice Audit
Notification of Detention/Demurrage ExDec (Export Declaration) Preparation Verification of Additional Port Charges    
Liaise with Brokers to Arrange for Fulfilling TEU Commitments Commercial Invoice modification/preparation Verification of Contingency Charges    
Provide Raw Quote to shippers along with list of brokers Prepare Packing List Revise and Finalize Invoice for Finance Team    
Container level tracking and updating client of whereabouts Prepare Certificate of Origin Inventory management    
Arrange to courier docs to the vendors Fulfillment of Other Import/Export Documentation Rate Contract Management    
Generate dock receipt for loaded containers Manifest Preparation      
  Preparation of House BOL and Master BOL      
  Prepare US customs docs via AES or similar organization      
  Raw Quotation Preparation for Brokers      
  Raw Quotation/Terms and Conditions/Broker List to Shippers (who directly contacts)      
  Filing the Rates of Brokers (Filing of final rates) in Freight Control Module