About Company:
Founded in 2003, Infinity IPS is a mortgage industry leader in providing end-to-end services and solutions. We specialize in mortgage credit and compliance due diligence, pre-fund and post-close quality control, and mortgage servicing reviews. Our clients are financial entities including investment banks, commercial banks, mortgage companies, government agencies and mortgage insurers.
Summary:
We are seeking a qualified and experienced Quality Control Supervisor – Servicing to oversee the underwriting review and accuracy of due diligence reviews completed on seasoned loan assets (non-performing, re-performing, performing, scratch and dent etc.). This role plays a vital part in ensuring the quality and accuracy of our results for the buyer/seller of a loan sale transaction.
Roles & Responsibilities:
- Manage and oversee the quality control team. Lead and supervise a team of Quality Control Servicing Underwriters, providing coaching, mentoring, and performance feedback.
- Develop and implement quality control procedures and policies.
- Conduct comprehensive reviews of a sample of completed loan files to ensure adherence to underwriting guidelines, investor requirements, and all applicable federal, state, and local regulations.
- Identify trends and root causes of errors from servicing review and develop and implement corrective action plans.
- Analyze reports to identify areas for process improvement and recommend changes to underwriting procedures.
- Stay up-to-date on the latest mortgage industry regulations and ensure the team is informed of any updates.
- Prepare and maintain detailed reports on quality control activities.
Skillset & Qualifications Required:
- Recent due diligence experience is essential.
- A minimum of five years of servicing experience with knowledge of foreclosure, bankruptcy and loss mitigation.
- Deep understanding of servicer transaction history logs such as cash posting, corporate advances and escrow transactions.
- Proven experience in mortgage loan quality control processes.
- In-depth knowledge of underwriting guidelines, investor requirements, and relevant regulations (FHA, VA, USDA, QM, Non-QM etc.).
- Strong analytical and problem-solving skills.
- Servicing: GSE defect experience a must
- Experience using the Scienna or LauraMac applications is preferred.
- Excellent communication, interpersonal, and coaching skills.
- Proficient in Microsoft Office Suite and mortgage loan processing software.